One of our clients was kind enough to foward their feedback to us regarding our response to the May 31st storms that travelled from Weldon Spring, MO to North St. Louis County, MO and into parts of Illinois.
From our client, Debbie;
Just want to let you know how much we have appreciated your help these last few days.
Jim was walking the dog last night, came across a guy on his golf cart and they started trading stories. He had called his agency (Jim didn’t ask who) on Saturday morning, and, as of last night (4 days later) he hadn’t even gotten a call back.
We will most definitely recommend you and the agency!!”
Thank you Debbie. We don’t think of our service as out of the ordinary. We do believe it is our duty and a privledge to be available for our clients, especially in a time of need such as the recent storm. If you can’t depend on your insurance team when you need them, where is the value?
Thank you for the feedback.